In-Reach & Cross-Service Agent
Find additional needs among the patients you already serve and connect them across your services.
A patient comes in for one service. A test, a refill, a check-in.
Four Jobs, One Agent
Connects them from testing and prevention through treatment, pharmacy and supportive care.
Routes each connection to the right team with the context attached, under your rules.
Tracks which cross-service connections actually happened.
Where it fits. A patient tests negative at your clinic and leaves. They were a candidate for PrEP and nobody mentioned it. The agent makes sure that conversation happens.
What It Takes, What You Get
What we need from you
Access to the service and visit records you approve for this use and your service lines and the rules for who can be offered what.
What you get
Existing patients connected to more of the care they need, warm handoffs between your own programs and cross-service linkage you can report.
Available With Setup
We configure this around your organization: your programs, approved information, workflows and requirements.
How it connects
Existing patient, visit records, your rules and next service, linked in one workflow.
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View agentBuild the workforce your organization needs.
Select the functions you want to take off your team’s plate. We configure them around your organization’s workflows, systems and requirements.
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